White Paper: Five Ways to Know if Connected Field Service is Right for Your Business
Field service organizations today don’t think about connected field service and how it could improve their business—but they should. Of the three traditional workflows—installation, maintenance, and break-fix or repair appointments—followed by most companies, break-fix can be very costly. Technicians often find after performing initial diagnostics that additional follow-ups are required, which not only adds cost, but frustrates customers when the repairs are not completed during the first call.
Customer satisfaction and technician productivity are critical to any field service organization, and taking advantage of internet-ready devices that can detect and diagnose issues is a big step towards operating more proactively.
Read this white paper to understand how to evaluate whether your organization is ready to benefit from connected field service.
About AKA Enterprise Solutions
For more than 30 years, AKA Enterprise Solutions has been dedicated to making it easier organizations to do business and innovate their way to greatness by using technology to simplify processes and reduce risks. Specializing in Microsoft Dynamics 365, Cloud Services Business Process Consulting, and Custom Application Development, we combine industry and technical experience, proven methodologies, and world-class consulting to help firms achieve their goals. The company is headquartered in New York, NY, with offices located throughout the U.S.