On-Demand Webcast: Take Citizen Engagement from Adequate to Effective with Power BI 2018-10-23T17:35:31+00:00

On Demand Webcast: Take Citizen Engagement from Adequate to Effective with Power BI

Do you struggle with managing citizen requests and inquiries?

Are you missing opportunities to connect with your citizens because you are not taking advantage of social media, mobile, and other channels?

Do inefficient communication methods slow you down, causing duplication of effort and delaying resolution?

Address these needs with AKA’s Citizen Engagement Solution, built on Microsoft Dynamics 365

Citizen Engagement enables you to strengthen your relationships with your citizens by keeping them informed and involved in government affairs. Today, they demand to be kept in the loop, and their feedback can help you make better informed decisions. Citizen Engagement can help you track, report on, and take action on this vital information.

In this webinar, Mike Hammons, Director of Customer Experience and the BI Practice at AKA Enterprise Solutions, presents a detailed overview of how AKA’s Citizen Engagement Solution, particularly Power BI, effectively manages citizen requests from inquiry to resolution.

To watch the recording in full screen mode, click on the icon in the lower right corner of the presentation after the video begins.

About AKA Enterprise Solutions

For more than 25 years, AKA Enterprise Solutions has been dedicated to making it easier organizations to do business and innovate their way to greatness by using technology to simplify processes and reduce risks. Specializing in Microsoft Dynamics 365, Cloud Services Business Process Consulting, and Custom Application Development, we combine industry and technical experience, proven methodologies, and world-class consulting to help firms achieve their goals. The company is headquartered in New York, NY, with offices located throughout the U.S.

About the Presenter: Mike Hammons, Director of Customer Experience & BI Practice at AKA Enterprise Solutions
Mike is highly experienced in customer relationship management, social media, business intelligence, and mobile strategy. He applies his unique experience and insights on using technology to help transform your business in the digital age and empower you to jumpstart your ideas.
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