Forrester Report: The Total Economic Impact Of Microsoft Dynamics 365 For Field Service
The role of the field service organization within any enterprise is changing. It is expected to be a profit center, contributing to the company’s bottom line and helping with customer retention. If you are evaluating a field service technology solution, it is more important than ever to ensure that solution can deliver ROI.
This Total Economic Impact™ (TEI) study, commissioned by Microsoft, examines the potential ROI resulting from deploying Dynamics 365 for Field Service. This report provides a framework to evaluate the potential financial impact of Dynamics on your organization. Forrester interviewed three customers with years of experience using Dynamics, all of which used a “bare-bones” approach before implementing Dynamics.
Read this report to understand the benefits, costs, and risks associated with this investment for these organizations.
About AKA Enterprise Solutions
For more than 25 years, AKA Enterprise Solutions has been dedicated to making it easier organizations to do business and innovate their way to greatness by using technology to simplify processes and reduce risks. Specializing in Microsoft Dynamics 365, Cloud Services Business Process Consulting, and Custom Application Development, we combine industry and technical experience, proven methodologies, and world-class consulting to help firms achieve their goals. The company is headquartered in New York, NY, with offices located throughout the U.S.