Ebook: CRM Governance – What It Is, What It Isn’t and
How to Do It Right
Are you using CRM as a platform for deploying line of business applications? If so, make sure you get the most from your investment by reading our ebook, CRM Governance: What It Is, What It Isn’t and How to Do It Right.
It covers everything you should know about implementing a CRM governance strategy, including:
- Governance, defined – what it is and what it isn’t
- Why governance is important for organizations using CRM
- The consequences of not using governance
- The benefits of CRM governance
- Why developing a Center of Excellence (CoE) is crucial to success
- How to define goals for the CoE
- Who should be on a CoE team: key roles and responsibilities
- How to integrate the CoE with your current development methodology
- The ongoing benefits of a CoE
About AKA Enterprise Solutions
For more than 25 years, AKA Enterprise Solutions has been dedicated to making it easier organizations to do business and innovate their way to greatness by using technology to simplify processes and reduce risks. Specializing in Microsoft Dynamics 365, Cloud Services Business Process Consulting, and Custom Application Development, we combine industry and technical experience, proven methodologies, and world-class consulting to help firms achieve their goals. The company is headquartered in New York, NY, with offices located throughout the U.S.