Why Employees Love Working at AKA Enterprise Solutions: A Veteran Says It’s About People, Culture, and Opportunity

I’ve been with AKA Enterprise Solutions for more than 15 years, which is a bit unusual today, particularly in the rapidly changing technology space and most especially in IT. So, I was asked to share why I’ve stayed with AKA for so long.

Alex Carlock

Opportunities to learn and grow

Directly out of college, I worked for a fast-growing, dot.com-type company that had nearly 2,000 employees and contractors, spread around the world. Since it was right out of college, I was pigeon-holed as desktop laptop support technician. On occasion, I was able to explore some other things, look over somebody else’s shoulder, but not often.

As the company started taking a downward turn, layoffs followed, which meant that I was asked to take on additional roles, even literally turning off the lights and removing the last few pieces of equipment. With this experience, I learned that it was important for me to be in a company that offered the opportunity to work on different things so I could learn and expand my horizons.

Before landing at Green Beacon Solutions—which merged with AKA in 2016—I had done contract work with all four partners of the company as well as some of their employees, so when it came time to bring on a full-time IT person, they reached out to me. I was definitely interested because I really liked the team, their work ethic, and so forth. And with a smaller company, I knew I would not be pigeon-holed. So, I officially started at Green Beacon in November of 2004.

When it was announced that Green Beacon and AKA would be merging, I naturally felt a little angst. But it was made very clear to me by the AKA IT team that we would work in a very collaborative way, and I felt confident I would not lose that ability to learn and grow as the company expands and grows. I get to work with a lot of different technologies, and I work on both internal and client-facing projects. I’m sometimes called in to help with a prospect presentation or a client with an IT component. I would never have that opportunity with a large company.

The culture

During the merger, the AKA and Green Beacon leadership teams took the time to make sure our companies were on the same page in many ways, including culture, which allowed for a positive transition. I also think it helped that there was, and still is, complete transparency and good communication among the team. We knew what was happening all along the way, so we felt confident that all would be alright.

In addition, we were welcomed warmly, but just as importantly, AKA backed that warm welcome up with things they did. For example, they were very considerate of the fact that Green Beacon was located in Boston, while AKA is in New York City. We were not asked to relocate—in fact, many AKA employees work remotely, and the company does everything possible to make it easy to do so.

For me personally, it was a bit of a transition, because I was accustomed to working in an office, where I could see and put my hands on our servers! Although I like working from home and not having to commute, I do miss seeing my co-workers in person. But AKA really works to keep us connected—from making it a practice to use video during meetings, to arranging local dinners, and hosting a yearly employee meeting and celebration, where they bring all employees to New York for several days.

AKA makes it easy for employees to work remotely, and even relocate within the US when their lifestyle requires such a change. As a member of the IT team I love collaborating with my colleagues to create ways for our team to work efficiently as a remote organization and providing our employees with the latest and greatest technology and tools necessary to be successful in their roles from anywhere in the country.

The people

So, I know it sounds a little cliché, but mostly it’s been about the people.

I liked the people I worked with at Green Beacon (most of us are still here), and I like the people I work with at AKA. Regardless of personality, they’re good people. AKA doesn’t have that culture that some companies have, where employees have a “me first” attitude. They help each other, and while everyone has their individual goals and responsibilities, we’re all focused on the company’s goals and committed to the vision. As an IT Manager, I’m in the position to help people, and they appreciate it.

And AKA is also a big proponent of internships, so they provide many opportunities, which I appreciate. This summer, we had an intern in IT, and it was a great experience for all of us. He learned a lot, was super helpful, and there’s a possibility that we may be able to continue working with him over the school year. We like being able to provide that opportunity as long as there’s mutual benefit to both of us.

It’s a balance

I think that finding the right employer is about finding a balance of what’s important to you. For me, it is important to work for a company with a positive culture, good people, and a concern for employee development and job satisfaction. Even through a major change, AKA never lost sight of those factors, and that made it easy for me to make the decision to stay put.

Interested in joining a dynamic, growing company with a great culture and great people? Check out opportunities at AKA. If you don’t see a position that fits your qualifications, send us your resumé, anyway…we would love the chance to learn more about you. Watch this video to learn more about working at AKA.

By | 2019-08-21T13:09:16+00:00 August 16th, 2019|AKA Culture|0 Comments
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Contributor: Alex Carlock

Alex is an IT Manager with AKA, focusing on infrastructure. He has been with the organization since 2004 (originally with Green Beacon, which merged with AKA in 2015). A graduate of Siena College with a degree in Computer Science, Alex loves working with people and helping them do their jobs better by supporting the technology that enables them.

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