Microsoft Dynamics CRM 2016: Why Customers Love It

As you probably know, Microsoft Dynamics CRM 2016 was released at the end of 2015. Now that customers have had the opportunity to work with it, what do they think? So far, this new release is generating some excitement—from both online and on-premises customers. Here is just a sampling of popular new features:

Export to Excel:

Export to Excel Online, allowing you to quickly edit records in a familiar environment Excel templates, for faster, easier reporting and visibility into CRM data.

Microsoft Dynamics CRM 2016 Export to Excel

Excel Templates:

Take advantage of this feature for faster, easier, and more efficient reporting and visibility into CRM data.

Microsoft Dynamics CRM 2016 Excel Templates

Big Changes That Improve Efficiency for On-Premises Users

New Navigation Bar:

New navigation bar (On-Premises), which lets you efficiently view all entities without scrolling right or left to see all of them (this feature has been shown to increase user adoption rate).

Microsoft Dynamics CRM 2016 Navigation Bar

Most Recent Views and Records:

Also in the On-Premises version, the return of the Most Recent Views and Records, as well as the ability to pin your favorite or most used records.

Microsoft Dynamics CRM 2016 Recent Views and Records

By | 2017-10-17T19:05:37+00:00 May 16th, 2016|Sales & Service (CRM)|0 Comments
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Contributor: Michael Hammons

In his role as Director of Customer Experience, Mike leads initiatives to ensure a consistent, positive experience for every customer, from setting expectations in the first meeting through ensuring satisfaction upon project completion and beyond. In addition, His goal is to help customers identify ways to leverage their existing technology investments to address new initiatives and make continuous process improvements.

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