Even the Largest County Governments Count on Microsoft Dynamics 365 Finance (ERP) and the Cloud to Modernize and Better Serve Their Citizens
McHenry County, Illinois is one of the largest in the state. With 1,200 employees in 28 offices and departments supporting more than 300,000 citizens in 30+ communities, the county’s government has its hands full.
“There’s always something new,” says Peter Austin, Administrator, McHenry County. “And you have to challenge yourself. The residents we serve have a lot more experience with technology now, and there’s an expectation that their government is going to keep pace.”
With a very wide range of services supported by separate departments—from the Sheriff’s Department to the Division of Transportation to a county owned nursing home—the McHenry County government is always dealing with “something new” and determined that their government ERP financial system was not equipped to handle the job.
An outdated government ERP system blocks the path to modernization
Specifically, the current government ERP system was outdated, forcing employees to rely on manual business processes and reporting—often resulting in redundant work and the need for shadow spreadsheets and tracking systems. It was not able to offer newer features like flexibility and accessibility options like mobile access. In addition, based on the fact that IT organizations today struggle with supporting all the technology demands of customers and constituents, the county wanted a cloud-based ERP. “Everything shows that the industry is going to the Cloud very rapidly,” says Peter Voss, IT Project Manager. “We decided that it was time for McHenry County to do the same thing.”
Microsoft Dynamics 365 Finance: The right government ERP cloud solution for counties and states of all sizes
After a search, McHenry County decided to go with Microsoft Dynamics 365 for Finance and Operations as their government ERP, with AKA implementing the solution. Dynamics hit the mark on the county’s need to modernize its government:
- Flexibility and accessibility to make it easy for users to securely access the system from anywhere
- Ability to leverage ad-hoc reporting
- Customizations minimized to take advantage of out-of-the-box functionality and processes
- Improved employee productivity across departments
- Easy administration of financial management system with required functionality on a single, integrated platform
- Full financials as well as purchasing and budgeting centralized within Dynamics
- A cloud-based solution that will pay for itself as upgrades become non-events and provides the data security that it so critical for governments to protect their citizens
AKA was chosen because of our familiarity and experience working with county governments, our deep understanding of the product, as well as additional functionality we have developed on the Dynamics platform that address specific needs of government, and our proven ability to help governments deliver to their employees as well as their citizens.
“We’ve recognized that this is where the future is going to be,” says Peter Austin, “and it was comfortable to move with a company like AKA and Microsoft to help our policy makers service our residents better.”
Watch this video for the entire McHenry County story and why they chose Dynamics 365 as their government ERP.
Want to see how AKA and Microsoft can help you modernize your government? Watch our on-demand webcast, Shaping a Modern Government, where our SLG experts and Microsoft share important trends, information, and technology advances.