How To Become A Responsive Government Office With Innovative Technology
Innovative and cutting-edge technology offers great potential but only for those that can keep up with these advancements. Public offices aren’t exactly known for acting fast in the face of change, particularly technological disruptive changes. However, this could be your chance to step forward. Modern technology can streamline operations, giving you more time to offer services and satisfy constituent needs.
A cognitive government, one that can evolve with technology, offers great potential according to “What ‘Cognitive Government’ Could Do,” posted by William D. Eggers on Governing.com. Today’s innovative technology can support efforts to design better services, as well as execute on them, and capture the data needed to continue to adapt to the needs of the community. The right technology can offer the inspiration to devise ways to reduce poverty, limit the spread of disease, and even control the threat of global warming. A cognitive government is one that is agile and flexible enough to adapt to changing technology and the needs within their community. A networked system would need to break through the traditional bureaucracy and red tape of today’s government systems.
Eggers suggests that three core elements are required of a successful, working cognitive government, including open functionality, applied learning, and adaptive rule-making. These concepts boil down to a responsive government that can address changes in the community by sharing data, networking within their community, and being flexible to adapt to changing times. The trickiest of the core elements, suggested by Eggers, is that governments need to be able to change the rules when they need changing. Today’s government offices are often bound by bureaucracy and dead laws that make it harder to fix the problems that need fixing.
A cognitive government can’t happen overnight; however, government offices can better position themselves to navigate these changes by deploying a flexible management solution. Today’s enterprise resource planning (ERP) solutions, such as Microsoft Dynamics AX, offer greater control, insight, and agility than traditional legacy systems. This technology can grow and change, remaining aligned with government needs today and into the future.
Those that can adapt to changing technology will benefit the most. Contact AKA Enterprise Solutions for more information about using ERP to gain the flexibility that you need to adapt to changing times.